WARM WEATHER SHIPPING POLICY & SURCHARGE: Shipments containing Temperature Sensitive items susceptible to melting (such as chocolate or coated nuts, chocolate, gummies, candy, taffy or fudge) shipped between April 15th and October 15th will require Warm Weather Shipping. This will help reduce the risk of melting during shipping. There is a small surcharge added to each item which covers the use of insulated packing and ice packs. This surcharge applies to all shipments including Free Shipping.
This special packaging helps to ensure the quality of your food purchase for up to 2 days. These ice packs will gradually defrost during transit.
For any shipment traveling outside of the standard 2 day delivery area, 2 Day or Overnight Shipping is recommended . Our website will help with choosing the correct shipping needed for your order.
Please make sure that someone is available to receive the package and take it to an air conditioned area. Packages may be left at the door if no one is available to receive them, regardless of weather or heat.
The Nut House cannot be held responsible for melting when packages are left in this manner. We also recommending Route Shipping Insurance to all shipments. This protects your packages from Damage, Loss & Theft.
For more information on our shipping policies, please visit our Shipping & Returns Page
Important: The Nut House makes every effort to ensure your order is packaged to arrive in great condition. We can not control what happens once it leaves our store however. If you do not choose the insulated shipping option and express delivery or remove the insulated shipping option from your shopping cart completely, you are taking full responsibility for any melting of the candy or fudge during the shipping process.
Please use your judgment when ordering candy since we cannot provide a refund or credit for melted candy.