How can I tell if an item ships free?
Do you take returns?
I want to add on to my order.
Can I ship to multiple addresses?
Do you ship overseas?
Why didn't I get free shipping?
We don't profit from shipping fees. Customers deserve transparency on shipping costs for informed choices between online convenience and in-person pickup. We try to offer shipping discounts on orders above a certain amount to alleviate costs for customers. Click here to learn the hows whats and whys of our free shipping
Are your products gluten free?
Where do you get your nuts?
How long are my nuts good for?
Nuts, in general, have a long shelf life when stored properly.
Here's a general guideline for the shelf life of nuts:
Room Temperature Storage (Pantry):
- Unshelled nuts: Up to 6 months to a year.
- Shelled nuts: Up to 3 to 6 months.
- Unshelled nuts: Up to 1 to 2 years.
- Shelled nuts: Up to 6 to 9 months.
- Unshelled nuts: Up to 2 to 3 years.
- Shelled nuts: Up to 1 year.
Nuts contain oils that can go rancid over time due to exposure to air, light, and heat. Refrigeration and freezing can slow down this process and extend the shelf life, particularly for shelled nuts. However, refrigeration is not always necessary for nuts if you plan to consume them within a few months. Just make sure to store them in a cool, dark place in airtight containers to preserve their freshness.
About food expiration dates...
Best By Date: Consumers can often safely consume products past their "best by" dates if they've been stored properly and show no signs of spoilage. These dates are not necessarily hard and fast indicators of when a product becomes unsafe to eat. Rather, they reflect the manufacturer's estimation of peak quality.
Use By Date: This date is more focused on safety. It indicates the date by which the manufacturer recommends using the product for safety reasons. Consuming or using the item after the "use by" date might pose a risk to your health, as the product could potentially have deteriorated or grown harmful bacteria.
In summary, "best by" dates relate to quality, while "use by" dates relate to safety. It's important to follow "use by" dates for perishable items, but you can often use products after their "best by" dates as long as they appear and smell fine. Always use your judgment and consider the specific product type when deciding whether to consume or use items past their indicated dates.
Where do you ship from?
Will you buy my nuts?
Will you crack my nuts?
Why are there shells in the cracked nuts?
Currently, we do not possess a machine for removing nut shells. Our whole papershell pecans are available for purchase in two options: whole (uncracked) by the pound or cracked by the pound. Both selections are carefully weighed. In the case of cracked pecans, they are initially weighed, then processed through a cracker which deposits them into their final package. Please note that these cracked pecans will include shells and shell fragments, as the overall weight of the pecans remains intact within the bag. It costs a little more for the convenience and labor required for cracking. Some retailers offer pecans that have been cracked and undergone a blowing process, which removes the larger pieces of shell. Regardless of your choice, it's likely that you'll need to separate the membrane between the two halves of the pecans before consumption.
Please note that if ordering pecan halves, these will have been carefully processed to remove all shells possible and are ready to eat and use directly out of the package.
Do you sell items on commission?
Do you sell wholesale?
Can I pick pecans on the property?
Are You a franchise/ affiliated with Nut House in (other state)?
Do you sell pecan shells only?
Where is your factory/Where are you located?
Situated along the iconic Route 66 in Claremore, Oklahoma, we would like to clarify that we do not operate as a traditional factory. A significant amount of our products are made fresh and in small batches on demand. Our Nut House brand jellies, peaches, and sauces are bottled offsite while adhering to Amish standards for natural freshness and flavor. We do not maintain large warehouses of product across the country, and ship directly from our store in the central USA (Oklahoma).
Do you allow hunting in the pecan grove?
When is pecan season?
What is that booming noise in the fall?
Nut growers use bird cannons in the fall to deter birds from feeding on and damaging the nut crops. These cannons produce loud noises that scare away birds, helping to protect the harvest. While they may cause temporary inconvenience due to the noise, their usage is essential to safeguarding the nut yield and ensuring a successful harvest. We at the Nut House have no control over the usage or timing of the cannons.